Shipping And Return Policy

Shipping Policy:

  • Orders are processed and shipped on business days. Monday - Friday. 
  • Orders shipping to the UK require 5-7 business days to clear customs. 
  • All orders are subject to approval. We will contact you if needed.
  • Please note we are not responsible for incorrect delivery addresses provided at checkout and cannot change the address after order has shipped out from our facilities.
  • Shipping Fees are non refundable. This applies for returns and any failed delivery from the carrier.
  • Orders ship from our FR, Paris warehouse. Depending on stock availability and speed of delivery.
  • In order to get your order to you as quickly as possible, we begin processing an order immediately after it is placed. For this reason, there is a very short time frame to make any changes or cancellations to an order once it has been submitted. Please contact us at +33 1 42 38 05 2 or email info@shopmakarieurope.com to see if we can still cancel/change your order.

    Order Change / Cancellation:

    • In order to get your order to you as quickly as possible, we begin processing an order immediately after it is placed. For this reason, there is a very short time frame to make any changes or cancellations to an order once it has been submitted. Please contact us at +33 1 42 38 05 2 or email info@shopmakarieurope.com to see if we can still cancel/change your order.

    Returned / Refused Packages:

    If any package gets returned to us by the carrier there is a reshipping fee of 9.95. This applies for any of the following:

    • Packages That The Carrier Was Unable To Deliver Due To Insufficient Address
    • Customer Missed 3 Delivery Attempts
    • Customer Failed To Pick Up Package From UPS Access Point or Post Office After Delivery Was Missed

    Return Policy:

    If any purchase of shopmakarieurope.com ever fails to meet your satisfaction, please contact our Products Specialists. Our experts will review your dissatisfaction and then opt to, either advise an alternate product, offer a compensation of equal or lesser value or refund the purchase. However, returns will be issued within 30 days of notification. If product is returned after 30 days, a refund will be issued only if product is unused and in its original packaging.

    Please note that, when purchasing 2 or more identical items with the same order, only 1 opened item can be fully refunded (within the 30 days return policy) or ( applying our refund policy)

    This return policy is valid on individual items only. Our baby line and gift sets have no return allowance. Returns on any of these items will only be issued on unused products. There is absolutely no refund on shipping for returned items.

    Please allow us 7 - 14 business days to process returns and refunds, we do have the rights to deduct the Shipping amount or discounted prices paid in the original order.

    When returning our items, we ask all of our customers to make sure that it is being shipped in its original packaging ( in a box), sent with a reliable shipper and signature upon arrival has been requested.

    Damaged Items:

    If package was received damaged, please email photos of the damage and include the order number. Email should be sent to info@makarishop.com. All packaging material and damaged goods must be kept in the original form as received. The packaging and item(s) shipped must not be sent back to the shipper until a claim is complete. If customer does not keep original packaging damaged we cannot resend a new one.